The Great American Home Store Support
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Frequently Read Articles

  • Why are so many items out of stock and taking longer to get?
  • What is Great American doing about the coronavirus (COVID-19)?
  • How can I apply for financing? Can I apply online?
  • Does Great American offer financing?
  • How do I assemble the Bailey Music Bed and how do I make the Bluetooth function work?
  • How much is shipping and delivery?

Browse All Categories

  • COVID-19Learn what we're doing
  • General Website QuestionsAccounts, Browsing, Troubleshooting
  • Company InfoOrganization, Community, & More
  • Store InfoLocations, Hours, & Amenities
  • ProductsProduct Options, Features, & Specs
  • PricingPricing Policies and Discounts
  • Item AvailabilityTimeframes for Delivery, Pick-up, & Special Orders
  • Purchasing In StorePayment Methods & Options
  • Purchasing OnlineItems, Checkout, & Payments
  • FinancingProviders, How to Apply, & More
  • Order StatusBackorders, Order History, Contact Info
  • Delivery & Pick UpPricing, Scheduling, & Services
  • Furniture Quality & CareMaterials, Upkeep, & Cleaning
  • Claims, Coverage, & RepairsFurniture Protection Plans
  • Problem with Item ReceivedCustomer Support Info & Policies
  • Returns/RefundsReturns, Refunds, & Guarantees
  • CareersOpenings, How to Apply, & Benefits
  • MiscQuestions That Don't Fit Anywhere Else
  • SweepstakesQuestions about our sweepstakes.

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