Please contact our Customer Service department at 662-996-5161. If the item is within its one year warranty and was not sold as a closeout or sold as-is, then there will be no charge for the part and the labor. If the item is outside of its one year warranty, there is a charge for The Great American Home Store to send a technician out to your home. If you picked up the merchandise originally, please return the merchandise to our store for service, or you can choose to have us send a technician to your home for the service. In this case, a service call fee will apply.
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