Contact the plan provider, Montage Furniture Services, within 30 days of noticing the problem by calling their customer service toll-free number at 1-800-686-5559 or by sending an email with your claim details to them at claims@montagefs.com.

Our Montage Protection Plans are protection plans on furniture against accidents. They are not a warranty plan to extend the manufacturer warranty, especially on fabrics and leather. Effective August 2019, customers acknowledge this by signing the term conditions #8 which states: “Montage is an accidental protection plan, not a warranty. See Montage form for accident exclusions and full details.”
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