Articles on: Problem with Item Received

The mattress I bought is not working out. Is there a way I can return or exchange it?

It can take time to get used to how your new mattress sleeps. Before we authorize an exchange, we ask that you have slept on your mattress for at least 30 days. If you are enrolled in the 90 Night Comfort Guarantee program, call your salesperson or Customer Service to reselect a mattress within 90 days.*

You can fill out an online Service Request form or call at 662-996-5161.

*We are not able to offer an exchange on any mattress not purchased with the mattress protector/plan from GAHS.

Updated on: 07/27/2022

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