During these uncertain times, we want to share with you the actions The Great American Home Store is taking to keep you, our employees, our neighbors and the community safe. We have implemented strict measures in accordance with the recommendations and guidelines from the CDC, focusing on sanitization and hygiene.
Your safety at Great American Home Store starts with us. Learn about the measures we're taking to prevent the spread of COVID-19 while maintaining a safe shopping environment for you to find your perfect furniture or mattress.
All our store locations are now open and have returned to regular hours.
Every employee reporting to one of our locations will wear a mask throughout the duration of their shift.
Employees will maintain 6 feet of social distance between you and each other at all times, and we are limiting the amount of employees in smaller spaces, breakrooms, and restrooms.
Every employee reporting to one of our locations will have their temperature taken at the start of their shift.
Any employee with a fever of 99.6 or more or that shows any symptoms associated with COVID-19 will be sent home to take care of themselves and not be allowed to return to work until they have been clear of symptoms.
Hand sanitizer will be provided throughout the stores, especially at the entrance.
We have are cleaning around the clock every part of our facilities and showrooms.
We will greet you with a wave instead of a handshake.
Pickups will now be curbside, "contactl-ess." We will bring your merchandise to the bottom of our pickup ramp once you ring the bell at the pickup door.
Our delivery crew is equipped with hand sanitizer, bandannas, and gloves, and will maintain social distance and will wipe down any handles, doors, etc. for you before they leave.
For any required signatures, you will be provided a new pen that stays with you.
We ask that if anyone in your family is feeling unwell, please let us know and we will happily reschedule your delivery once everyone is feeling well. You will be given priority status when you are ready to reschedule.
Our drinking fountains have been closed.
Our employees have assigned terminals to limit exposure to others.
If you are required to sign anything, you will be provided a pen with a sanitary disposable cover.
Showroom Hours - Home Stores - NOW OPEN
Mon-Sat - 10 AM to 8 PM
Sunday - 12 PM to 6 PM
Warehouse Curbside Pick-up
Mon-Sat 10 AM to 7 PM
Sunday 12 PM -5 PM
Contact-less White Glove Deliveries
Local deliveries: Tuesday through Saturday, 10 AM to 6 PM
Out-of-town Deliveries: Thursday
You may also shop with us online, over the phone, or over chat:
Call us at (901) 245-6133 and our knowledgeable staff will be happy to assist you with any questions and transactions over the phone.
We are happy to use FaceTime or some other video call options to help you view and learn more about a specific product or feature.
Contact us through online chat as our professionals are standing by to answer any questions.
If you already know what you need, please make your purchase through our easy-to-use online checkout and one of our e-commerce specialists will call you to confirm your order and schedule your delivery.
If you are currently scheduled for a delivery, there are no changes at this time for the schedule. If for any reason there is a change, we will contact you to reschedule.
As your trusted local furniture and mattress retailer, we are committed to providing you with a safe shopping environment - from our stores to greatamericanhomestore.com - and will continue to monitor all news and developments regarding COVID-19 to maintain that safety. We are so grateful for the opportunity to serve and hope you all stay safe and healthy during this time.
Published on: 04 / 28 / 2020