Articles on: Returns/Refunds

What is Great American’s return policy? Will I receive a full credit?

As the only store in the Memphis-area to offer a 72-Hour Happiness Guarantee, you may return items within 72 hours of delivery or pick up in its original condition. For mattress and bedding items, the 90 Night Comfort Guarantee applies instead. For items under the 72-Hour Happiness Guarantee, a full refund will be applied less any applicable delivery or pick up fees. We cannot give refunds or take returns on any bedding, however. For full details, see our Store Policies page or for mattress exchanges, see our 90 Night Comfort Guarantee.

Updated on: 07/27/2022

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