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Articles on:General Website Questions
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  • I am having trouble logging into my account.
    Try recovering your password or creating a new account. If the problem persists, Contact Us so that we can find your account for you.Few readers
  • I am having trouble seeing your online ad/part of your website. What should I do?
    Start by trying to refresh the page. You may also need to adjust the zoom level in your browser or web app. If this does not help, try shutting down your browser and restarting it, then going back to the part of the website you are trying to view.Few readers
  • What types of devices and browsers can I use to shop on Great American’s website?
    Our website is designed to work across all modern browsers and devices. Legacy browsers or devices may experience issues when trying to use the site.Few readers
  • What is Great American’s privacy policy?
    Read our Full Privacy Policy to get an overview of how your information is used. Read our List of Service Providers to learn more about the types of information we collect, how we use it, and who has access to it. Read our Cookie Policy to learn about cookies we use. Read our Terms of Use (https://wFew readers
  • I've encountered a bug or problem with the Great American website. How do I get help or report it?
    We're very sorry you've run into a problem while using our site, but we would love to help you with it! Please send us a chat and we'd be glad to help you resolve the problem to the best of our ability.Few readers
  • Are the colors shown in the images on the website accurate?
    We do our best to display images that accurately represent the actual color/finish of our products. However, actual product color may vary from the images shown. Every display screen has a different capacity to show colors, and individuals may see these colors differently. Also, lighting conditions at the time the image was taken can also alter an image's color. We recommend viewing merchandise on our showroom floor prior to purchasing if shopping for a specific color or finish.Few readers

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