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Questions That Don't Fit Anywhere Else
Will you repair furniture from another store?
No, we will only address repair issues for items purchased from us. Otherwise we'd be The Great American Furniture Repair, which actually sounds pretty catchy..
Can I order by phone?
Yes, we can help you place an order over the phone. Simply call one of our stores and ask to speak to a member of our sales staff who will help you complete your order.
How do I make a purchase as a tax exempt organization?
Tax-exempt purchases must be made in-store to verify identity. Please visit one of our store locations and our staff will be happy to assist you.
I no longer want to receive email from you. How do I opt-out?
We're sorry to see you go, but you can visit our Preference Center to opt-out of email communications.
Does Great American re-upholster furniture?
The Great American Home Store does not offer re-upholstery services at this time.
Does Great American offer a to-the-trade program?
We currently do not offer to-the-trade programs at this time.
What is Great American doing in response to the COVID-19 (coronavirus) outbreak?
Please note that at this time, we are unable to do the following: Take online, in-store, or phone orders Fulfill deliveries or pick up orders Answer questions and inquiries During these uncertain times, we have implemented strict measures in accordance with the recommendations and guidelines from the CDC, focusing on sanitization and hygiene.