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Questions That Don't Fit Anywhere Else
Will you repair furniture from another store?
No, we will only address repair issues for items purchased from us.
Can I order by phone?
Yes, we can help you place an order over the phone. Simply call one of our stores and ask to speak to a member of our sales staff who will help you complete your order.
Does Great American re-upholster furniture?
The Great American Home Store does not offer re-upholstery services at this time.
Does Great American offer a to-the-trade program?
We currently do not offer to-the-trade programs at this time.
How do I make a purchase as a tax exempt organization?
Tax-exempt purchases must be made in-store to verify identity. Please visit one of our store locations and our staff will be happy to assist you.
I no longer want to receive email from you. How do I opt-out?
We're sorry to see you go, but you can visit our Preference Center to opt-out of email communications.
Do you offer design services?
We do have a design specialist that can assist you. Please contact us and request to speak with the design specialist.
I need help picking out furniture for an entire room. Can you help?
Absolutely! We are available via email, live chat, and phone to help you pick out the pieces that would work best with your room. It is also much easier to work with someone in person, so we recommend coming by one of the Home Store locations to get assistant with your design.