Purchasing In Store | The Great American Home Store Support

Do you offer a layaway program?
No, we do not offer layaway programs. However, we will hold current merchandise for in-store customers only for up to 30 days with a 25% deposit. After 30 days, any merchandise not paid in full will be made available for another customer to purchase.Popular
What forms of payment are accepted for purchases?
Cash and checks are welcome*. Most major credit cards can be used as well, and we offer special financing and leasing options year-round. *If paying by check and you choose to pick up your new furniture, a 10 day hold will be required before your are able to pick up your new furniture.Popular
How do I know which store has a specific product?
On the item page, it will specify whether it is an outlet item or not. The item page also lists out the quantity available to view on display per location and the quantity available to purchase in each of our warehouses.Some readers
If I go in store, am I going to be hassled by a sales person?
We train our sales people to allow you your own space to browse without feeling pressured, while at the same time being close enough to be available if you decide you need any assistance. We try to create a no-pressure environment in our stores, which is part of the no-hassle experience we believe in. Don’t believe us? Read our reviews and see what our existing customers say about the difference in working with our sales staff.Some readers
Do you accept checks?
We can accept checks in store with valid photo ID if approved by our third party check verification systems. However, if you choose to pick up your new furniture, a 10-day business hold is required before you will be able to pick up your new furniture.Some readers
Does Great American sell gift cards?
No, currently we do not sell gift cards. Gift cards may be given at The Great American Home Store’s discretion for store credit, but not purchased.Some readers
Who do I contact if I need to make a change to my order before I receive it?
If you made your purchase in store, please contact your sales person to make changes to your order. You can view contact info for each of our locations online here https://www.greatamericanhomestore.com/contactsFew readers